Please fill out the below form to request general information. For all other inquiries
and to make an appointment please use the below contact information.
What Happens When You Leave a Message?
Leaving a message with the receptionist: Messages taken by the medical staff are answered
at the end of the day by the physicians. Once the nurses and doctors review the messages
you should expect a call back after 5:00 pm. If the nature of your message is urgent,
please advise the medical staff member taking the message so the messages can be
responded to by priority level. Some messages may take up to 24 hours for a response.
Leaving a message on voice mail: If you leave a voice mail message, your call will
be returned as soon as possible for that individual. We make every effort to return
calls within 24 hours.
Please call your pharmacy for any prescription refill requests if you do not get
your medications directly from the office. In an effort to provide our patients with
the safest, most efficient service possible, Total Lifetime Care Center is no longer
accepting prescription refill requests by phone. Before you run out of your medication,
please call your pharmacy to request a refill or the office if you received your
medication from the office. Your pharmacy will then fax us a request with your medication
name and dosage. Your provider will then review the request, and a response will
be faxed back to the pharmacy. Therefore, it may take 24 to 48 hours for your prescription
to be ready. It is wise to notify the pharmacy well before you are out of your medication!
Please be advised an individual seeking treatment is not considered a patient until
the practice has completed an assessment at a face to face appointment with a physician
and there after notifies the patient as being accepted as a patient.